1)    Introduction

a)     This Privacy Policy outlines how tickt.cc collects, uses, and protects your personal information in compliance with GDPR, LGPD, and US privacy laws.

2)    Information Collection

a)     tickt.cc respects the privacy of our users and is dedicated to handling personal information responsibly and in accordance with data protection laws across multiple jurisdictions, including the European Union’s General Data Protection Regulation (GDPR), the Brazilian General Data Protection Law (LGPD), and applicable U.S. state laws such as the California Consumer Privacy Act (CCPA).

b)    Personal data collected by tickt.cc may include but is not limited to:

i)      Identifiable Information: Names, email addresses, and contact details provided by users when registering for an account, subscribing to services, or making inquiries.

ii)     Usage Data: Information on how the tickt.cc platform is accessed and used, including clickstream data, interaction with the service, and preferences.

iii)   Technical Data: IP addresses, browser types and versions, time zone settings, operating system, and other technology on the devices used to access tickt.cc.

iv)   Transaction Data: Details about payments to and from you and other details of products and services you have purchased from us.

c)     The collection of personal data is limited to what is necessary in relation to the purposes for which they are processed. These purposes include providing the service, improving user experience, and fulfilling any legal or contractual obligations.

d)    Consent for data collection and processing is obtained in compliance with the respective legal frameworks, and users have the right to withdraw their consent at any stage, subject to any legal or contractual conditions that may apply.

e)    Data subjects have the right to access, rectify, or erase their personal information, restrict processing, object to processing, and the right to data portability. tickt.cc will address these rights within the time frame specified by the applicable law.

3)    Use of Information

a)     tickt.cc uses the personal information collected to provide and maintain our service, to notify you about changes to our service, to allow you to participate in interactive features when you choose to do so, to provide customer support, and to gather analysis or valuable information so that we can improve our service.

b)    The data is also used for the following purposes:

i)      Service Delivery: To manage your account, to provide you with customer service, and to carry out our obligations arising from any contracts entered into between you and us.

ii)     Communication: To communicate with you, including responding to your inquiries, customer service requests, feedback, and providing information about our services and changes to our terms, conditions, and policies.

iii)   Security: To enhance the security of our service, prevent fraudulent use of our services, and ensure the technical functionality and integrity of our network.

iv)   Compliance: To comply with legal obligations and law enforcement requests, to enforce our terms and conditions, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

c)     Processing of personal data under the GDPR is based on legitimate business interests, compliance with legal obligations, the performance of a contract, or your consent. Under the LGPD and CCPA, similar bases for processing are recognized, and tickt.cc ensures that it adheres to the applicable legal standards for data processing in each jurisdiction.

d)    tickt.cc takes reasonable steps to ensure that your personal data is processed accurately and kept up to date for the purposes for which it was collected. Users may, at any time, contact tickt.cc to review or update their personal data.

e)    Please note that we do not sell personal information to third parties. Any sharing of data is done in compliance with the applicable privacy laws and in the context of providing the service to our users.

4)    Data Sharing and Disclosure

a)     tickt.cc may share personal information with various third parties under certain circumstances as described below:

i)      Service Providers: We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

ii)     Legal Compliance and Protection of Rights: We may disclose your personal information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Furthermore, we may disclose personal information to enforce our rights, protect our property or safety, and defend against legal claims.

iii)   Business Transfers: In the event that tickt.cc is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

iv)   Affiliates and Partners: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Agreements with our partners are also governed by privacy commitments that ensure the confidentiality of any data shared and the purposes for which it can be used.

v)     Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with partners or the public for industry analysis, demographic profiling, marketing, or other business purposes.

b)    tickt.cc takes the privacy of its users seriously and ensures that all data sharing and disclosures are conducted in accordance with applicable laws, including GDPR, LGPD, and CCPA, ensuring that appropriate safeguards are maintained. Whenever we share data with third parties, we ensure that personal information is protected by strict contractual terms and high standards of information security.

5)    Cookies and Tracking Technologies

a)     tickt.cc uses cookies and similar tracking technologies to track the activity on our service and holds certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

b)    The information gathered through these technologies helps us manage and improve the usability of the website, enhance the effectiveness of our website, and monitor the web page flow of the platform. Specifically, we use this data for:

i)      Website Performance: Enhancing the performance by reducing the loading times of the pages you visit.

ii)     User Preferences: Maintaining the choices you make on the platform such as language or login information.

iii)   Marketing: Delivering targeted advertising based on your browsing activities and interests.

c)     You have the option to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to use some portions of our service.

d)    Please note that third-party services that you might access through our site, such as payment gateways or other financial/banking services, may also use cookies. We do not control these third-party cookies and their use is governed by the privacy policies of the third parties using such technologies.

e)    For users in the European Economic Area and Brazil, we manage cookie preferences in compliance with the General Data Protection Regulation (GDPR) and the Lei Geral de Proteção de Dados (LGPD), respectively. This means that we will obtain your consent through a cookie consent banner or a similar mechanism before placing non-essential cookies on your device.

6)    Data Security

a)     tickt.cc is committed to protecting the security of your personal information and takes substantial precautions to safeguard it against unauthorized access, alteration, disclosure, or destruction. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in accordance with industry standards.

b)    Our security measures include, but are not limited to:

i)      Encryption: Utilizing encryption technologies to protect data transmitted between our systems and through our website.

ii)     Access Controls: Implementing access restrictions for only those employees and contractors who need to know this information in order to process it for us, and who are subject to strict contractual confidentiality obligations.

iii)   Network Security: Employing tools and techniques to protect against unauthorized access to our network such as firewalls and intrusion detection systems.

iv)   Regular Audits: Conducting periodic reviews and audits to ensure our processes and procedures meet our high standards of data security.

c)     Despite these measures, the transmission of information via the internet is not completely secure. While we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

d)    In the event of a data breach, we will promptly notify you and the relevant authorities as required by applicable law, including GDPR, LGPD, and applicable U.S. state laws, if it is likely that the breach leads to a high risk to the rights and freedoms of individuals.

e)    We encourage all users to take steps to protect their personal information online, including ensuring that any online account passwords are kept secure and confidential.

7)    User Rights

a)     tickt.cc is committed to ensuring that you are fully aware of your rights regarding your personal data. As a user of our service, you are entitled to the following:

i)      Access: You have the right to request access to the personal information we hold about you and to receive information about how we process it.

ii)     Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.

iii)   Erasure: You can ask us to delete or remove personal information in certain circumstances, such as where there is no good reason for us continuing to process it.

iv)   Restriction of Processing: You have the right to request that we suspend the processing of your personal data in certain scenarios, for example, if you want us to establish its accuracy or the reason for processing it.

v)     Data Portability: You have the right to request the transfer of your personal data to another party under certain conditions.

vi)   Objection: You have the right to object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.

vii)  Consent Withdrawal: Where you have given your consent to the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time.

b)    To exercise any of these rights, please contact us using the information provided in the contact section of this policy. We will respond to your request in accordance with applicable law.

c)     For users in the European Economic Area, you also have the right to lodge a complaint with a data protection authority about our collection and use of your personal data. For more detailed information, you can contact your local data protection authority in the European Economic Area (EEA).

8)    International Data Transfers

a)     tickt.cc utilizes third-party cloud services to process and store your personal data. These cloud servers are located and operated by our third-party service providers, which may be situated in various global locations outside of your country of residence. Consequently, your personal data may be transferred to, stored at, and processed in a country that is not deemed to have the same level of data protection as your home country.

b)    We remain committed to ensuring that your personal data is protected and transferred in a secure and lawful manner. To achieve this, tickt.cc has implemented robust safeguards and measures, including:

i)      Standard Contractual Clauses (SCCs): We rely on Standard Contractual Clauses for the transfer of personal data outside the European Economic Area (EEA). These clauses are contractual commitments between companies transferring personal data, binding them to protect the privacy and security of your data.

ii)     Privacy Shield Framework: Where applicable, we ensure that our third-party service providers are certified under the EU-U.S. Privacy Shield Framework, which requires them to provide similar protection to personal data shared between Europe and the US.

iii)   Binding Corporate Rules (BCRs): Although primarily used for intra-group transfers, where relevant, we ensure that our providers adhere to strict internal policies that meet the requirements of EU data protection laws.

iv)   Assessments and Audits: We conduct assessments and require audits of our third-party providers to ensure they meet high standards of data protection.

c)     These measures are designed to ensure that your personal data receives an adequate level of protection in accordance with GDPR and other relevant laws, such as the LGPD and applicable U.S. state laws, including any future regulations.

d)    Users have the right to inquire about the specific measures taken by tickt.cc regarding the transfer of their personal data. If you have any concerns or require more information, please contact us using the information provided in our Privacy Policy.

9)    Policy Changes

a)     tickt.cc reserves the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any personal data. This Privacy Policy was last updated on the date indicated above.

b)    We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy on our platform. We may also decide to send direct notification of changes via email or other means of communication where practical or required by law.

c)     Changes to this policy will become effective when they are posted on our website or as required by law. In certain cases, we may seek your consent to the changes if required by applicable data protection laws. By continuing to use our services after these changes are posted, you agree to the revised policy.

d)    We encourage users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. Your continued use of the service after any modification to this Privacy Policy will constitute your acceptance of such modification.

10) Contact Information

a)     For privacy-related inquiries, please contact [email protected] .